Customer Grievances

Customer Grievances Officer

Flow chart for Complaint Redressal Mechanism of the Bank

Particular

Officer Name

Period

Phone number

Customer care

Mr. Pritam Dilip Dhavale

Within 7 days 

8484050776

HO Level

Mr Avinash Arvind Patil

Within 14 days 

8888873573

RBI Ombudsman Correspondance

Mr Avinash Arvind Patil

Complaint Process for Escalation

8888873573

Redressal Complaints

While it is our constant endeavor to provide you with the best of our services, if you face any issue, please get in touch with our Customer Service Manager or Branch Head at the Business Unit / Branch, where you are maintaining the relationship and they shall be glad to assist you.
In case you do not receive a revert within 7 working days, please get in touch with our Customer Grievance Officer or alternatively you may enter your complaint details in the Form: -